Shipping Policy
Glow Tech currently ships to addresses within the United States.
Shipping rates
- Free Standard Shipping on every order, with no minimum
Processing time
Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed and another with tracking information once it ships.
Delivery time
Our products ship from partner warehouses. Most orders arrive within 7–15 business days after they ship. Items in a single order may ship separately and arrive on different days. Delivery times are estimates and may be longer during holidays, peak seasons or carrier delays.
Tracking
Once your order ships, you'll receive a tracking number by email. Tracking may take 24–48 hours to update after you receive it.
Address accuracy
Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible and we'll try to update it before the order ships.
Lost or delayed packages
If your tracking hasn't updated in 10 days, or your package shows as delivered but you can't find it, email Customers@glowtechnova.com with your order number and we'll help resolve it.